FAQ

Common questions

Answers for organizers, exhibitors, attendees, and teams running standalone Prize Draw campaigns.

Who is EventXusa built for?

EventXusa supports four primary audiences: organizers managing events, exhibitors participating in organizer-managed events, attendees registering for and checking into events, and standalone exhibitors who want to run their own Prize Draw and lead-capture campaign at any event.

What can organizers manage in EventXusa?

Organizers can create and configure events, manage attendee registration and check-in, coordinate exhibitors, configure booth and sponsorship offerings, manage event orders, and use EventXusa for event-day operations and reporting.

Do attendees need an EventXusa account?

No general platform account is required for attendees. Attendees can find an event, register, retrieve their registration or pass, and use the attendee-facing event workflow provided by the organizer.

How do exhibitors join an organizer-managed event?

Exhibitors can join through the organizer invitation and exhibitor portal. Depending on the event, they may select booth packages, sponsorships, add-ons, staff or badge options, and complete payment when the organizer has configured paid exhibitor offerings.

Can I run a Prize Draw if the event organizer does not use EventXusa?

Yes. A standalone Prize Draw account is designed specifically for that. You can create a campaign for any trade show, expo, conference, open house, customer event, or promotion without being connected to an EventXusa organizer or EventXusa-managed event.

What does a standalone Prize Draw campaign include?

Standalone campaigns can provide QR-based entry, lead capture, business card scanning, booth workflows, campaign entry management, and a live winner draw from a campaign-only workspace.

Can organizers charge for tickets, booths, sponsorships, or add-ons?

Yes. EventXusa supports organizer-configured paid offerings. Attendee purchases and event-linked exhibitor purchases are organizer sales, while EventXusa separately handles the organizer platform plan and standalone campaign plans.

How are organizer payments handled?

Organizer event sales are designed to flow through the organizer payment setup, including Stripe Connect support. EventXusa can track event orders and payment status while keeping organizer event-sale proceeds separate from EventXusa platform billing.

Does EventXusa support event check-in?

Yes. Organizer workflows include attendee registration records, pass retrieval, check-in operations, and event-day tools designed to reduce manual processing at the door.

Can EventXusa be used on phones and tablets at an event?

Yes. The organizer, exhibitor, attendee, booth, campaign, and check-in experiences are designed to work on mobile devices as well as desktop browsers.